Car Rental Reviews | Uganda Car Rental Services

Kevin Runde, America – I used Uganda Car Rental Services in July for my trip from Kampala to Western Uganda. HIGHLY RECOMMENDED! I will speak highly about their excellent service to anyone heading to the beautiful country of Uganda! Everything from the communication before the drive, to the comfort and safety level I felt during both of my drives, compels me to speak out about this excellent company. My driver was very professional, safe, and friendly. The people I emailed with before the trip were very knowledgeable and helpful. I’d recommend this company for anything, including renting a vehicle from them. I spoke with them about their goal of showing their favorite parts of Uganda to tourists. I am excited to follow their progress and see how they grow.

Artur Morawiec , Poland- We just wanted to pass on the feedback that we had an amazing trip with my whole family in Uganda and much of the credit for this has to go to our Driver Jonan. He was great in both his capacities as driver and guide. As a driver he always made us feel safe and very comfortable at all times. Some of the other drivers on the road were a bit crazy (particularly the buses and taxis!) but we never felt uncomfortable at any one time, he could tell us stories about the country , actually he loves his job. I could see that Jonan never took any chances, and was prepared to wait to overtake rather than overtake where there wasn’t a full, clear view of the road ahead. He always looked out for our safety first and that took any tension out of the long days on the road. He was also great at negotiating the unpaved roads, making sure the bumps are not too hard on us. He helped us a lot on finding cheap and nice accommodation, he had become not only a driver but also family. Thanks guys for everything

Kees de Jong , Holland– I can only give this company very big hands up, we had a great service from Uganda Car Rental Services. We enjoyed the Toyota Rav4 we hired from you, honestly the car was great, small, and easy to manage and so much in good condition, we never had any problem or issues with the car for all the 5 weeks we had hired it. Actually we miss our little blue Rav4 friend. I will let all my friends know about you people. Also I like the team; they are very helpful and friendly.

Willemjin & Adrian, Netherlands– Thank you so much for your services, we had a great self drive trip to Jinja, Murchison Falls, Kibale forest, Queen Elizabeth, Bwindi, Lake Bunyonyi, Lake Mburo and Kampala city. The Rav4 we hired was in good shape and it was a good travel companion as well. The most think I liked was the reception, the Reservations team was so quick and very responsive keep it up guys, especially Phionah, she was always checking on us, helping through with great advice about various destinations. We liked your service and will surely travel with you next time we think about Uganda.

Manuel Keller & Moira, Switerzland- Many thanks for organizing our successful trip to Uganda. It was my first visit to Uganda with my best friend and I was pleasantly surprised by the quality of service we were offered. The roads were better than expected and the vehicle we hired was perfect. We had 10 days in Uganda on self drive, it was massive and more than what we imagined.

Allan Hollinsworth, Netherlands- Our guide/driver, Julius made the best of our trip. We had come to Uganda on research about rocks, and we especially spent most of our time, in Bundibugyo district. He was calm, relaxed, knowledgeable, and good company. He also was a very good driver, which is pretty important out there.
Everything lived up to expectations; we even found caves and native Ugandans with whom our driver helped us to communicate! We saw lots of game although the leopards proved to be too elusive for us) and over 120 species of birds. Needless to say it was Julius who spotted them first and identified them. Thanks again for putting the trip together.

For more reviews you can visit- Google or Trip advisor -visit the office and speak with the reservations team.

    
 
 
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   Aqsa 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and reliable service. The staff was friendly, pickup was on time, and the rates were reasonable. Will definitely rent again.
  
 
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   Finian Ainamani 
 
 
 
 Trustindex verifies that the original source of the review is Google. Superb customer care and very reliable cars -- highly recommend Uganda car rental services
  
 
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   Kit Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent experience. This company has insurance unlike most other and has the fairest T&Cs i could find in country (many other companies have some very unbalanced clauses in their T&Cs).

Company was also very flexible around pick up and drop off which was highly appreciated. Car itself (Prado) was in very good condition and we had no issues, and also felt very well prepared for various roads of varying quality.

10/10, would rent again.
  
 
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   Nyamwiza Blessing 
 
 
 
 Trustindex verifies that the original source of the review is Google. I don't always write reviews but I choose to make an exception with this company. I had a function yesterday and the service provider we planned to use backed out on the last minute. The clock was ticking and anyone in our place would be extremely disappointed. I would like to appreciate Ms Phiona and the entire team for coming to our rescue yesterday. Your timely response and good quality service is to kill for. You promised to deliver an excellent service and out did yourselves. For a car rental company Uganda, it is common to have car breakdowns or mechanical issues, but the team gave us well serviced vehicles. I HIGHLY RECOMMEND THEM. Thank you very much Phiona once again.
  
 
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   Francis Yeo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Outstanding service – highly recommended

I would absolutely use Uganda Car Rental Services again. Every aspect of the experience was excellent.

I arranged a 12-day car hire via WhatsApp just two hours before our flight landed in Entebbe, and everything was handled smoothly. On arrival, the car was waiting for us with Richard and Andrew. Richard helped us get organised, amend the hire days with minimal fuss, and ensured our luggage was secure at all times.

Andrew was our driver for the full 12 days, but "driver" is a poor description for the help Andrew gave us: He helped us plan routes and itineraries, negotiated prices, acted as a translator, and explained cultural nuances we would otherwise have missed. Throughout all our interactions he was calm, patient, quietly humorous, and completely unruffled despite our often hectic schedule.

Without Andrew, our trip would have been far more difficult; with his help, it became genuinely enjoyable. I came to trust him completely and we all loved his company.

I would not hesitate to recommend Andrew as a driver or the company as a whole. I’d strongly suggest hiring a car with a driver rather than driving yourself, particularly if you are able to find someone like Andrew: it reduced my stress enormously. Thank you to Andrew, Richard and the whole team for exceeding all our expectations. It goes without saying I’ve saved your number for our next visit.
  
 
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   mbayo drake 
 
 
 
 Trustindex verifies that the original source of the review is Google. My family and I had an incredible experience with Uganda Car Rental Services for my sister's wedding in Kampala. We rented three Range Rovers, and they were absolutely magnificent. The bride, groom, and the escorts were all so impressed with the comfort of the cars, which made the day feel even more special. The chauffeurs were the real stars—their professionalism and courtesy were outstanding. They were punctual, well-dressed, and navigated the city traffic with ease. Highly recommend them for any special occasion!
  
 
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   Evan Burlingham 
 
 
 
 Trustindex verifies that the original source of the review is Google. Alan was a great driver and company. Here was very informative about all the areas in 🇺🇬 Uganda. We spent 6 days with him going to Bwindi and Bunyoni. We had a great time and it was very comfortable. Evan and Emily Ireland
  
 
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   Johannes B 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rented a Toyota Prado for 20 days.
Bit pricey but Good service and functioning car.
Great service by Ronnie who even drove us back to the airport and took the car from there.
  
 
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   SUSAN CORNING 
 
 
 
 Trustindex verifies that the original source of the review is Google. We thought that we were lucky prior to our trip, when we had the pleasure of liaising with Phionah, of Uganda Rent-A-Driver.  Phionah was incredibly helpful in addressing our needs, and responded promptly to our many queries, surprisingly even answering us on a Sunday evening to help us to plan our trip! And we were even luckier again when she assigned Herbert as our driver/guide.

We could not imagine having a better guide than Herbert. He was not only a great driver, but an extremely knowledgeable guide. He had a great deal of experience relevant to the itinerary that we had planned, and also respectfully offered excellent suggestions to enhance our travel plans, and great ideas for enroute meal stops. He was extremely attentive to our needs, quite regularly anticipating our needs before we did! Herbert also has a great local knowledge and superb animal and bird tracking skills. We found that Herbert was a total pleasure to be around, and added greatly to the enjoyment of our trip. We can't thank him enough, or recommend him highly enough to fellow travelers.
  
 
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   Janet Amulen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great people and great services ...
Thank you for being hospitable to us .

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